Rules & help
Be kind
Keep it family-friendly
Keep personal details private
Be yourself
One person, a couple of accounts
Trade honestly
Report bugs, do not farm them
Make your own things
Earn rewards honestly
Real money stays out of it
Use the report button
What happens if you break them
Most rule-breaking is a first mistake and gets treated like one. Staff will usually remove what was posted and give you a warning explaining what was wrong. Repeating it, or doing something serious in the first place, leads to a suspension, and a ban if it carries on.
Anything staff do to your account is written down, with the reason, on your moderation page, which you can read once you are signed in. Nothing happens to you silently. If staff later decide an action was a mistake, it is withdrawn and stops counting against you.
A few things skip the warning: anything sexual involving minors, credible threats, sharing another member's personal details, and account theft. Those are immediate bans, and the serious ones get reported to the appropriate authorities.
A ban is the end of the account. The items in it, the bux in it and anything else it holds are gone with it, and they are not moved to another account or handed back later. Anything you bought from us is covered by the refund terms, which is to say it is not refunded.
Think a decision was wrong? Message any of the staff and say so plainly. Staff make mistakes and would rather fix one than defend it. Making a second account to argue about it, though, turns a suspension into a ban.
Gamer-Island